Online Pc repair services have gained popularity in recent
times. Online support services claim to handle all sorts of technical problems.
As long as the user has a stable, working internet connection he can avail
online pc repair services. As compared to offline support, online support is
cheap and easy. You don’t have to carry your computer system to the service
center anymore or wait for some technician to come from company’s behalf to fix
your system.
times. Online support services claim to handle all sorts of technical problems.
As long as the user has a stable, working internet connection he can avail
online pc repair services. As compared to offline support, online support is
cheap and easy. You don’t have to carry your computer system to the service
center anymore or wait for some technician to come from company’s behalf to fix
your system.
You can contact an online remote computer support vendor and
get your system looked at and repaired. Online repairs are carried out by
people who have sound technical knowledge. They log onto their computers from a
remote location, connect their system to the faulty system via desktop
connection software and perform repair work. Quality of the work is not
compromised and it looks as if the technician is sitting right in front of your
PC, troubleshooting it. Not only individuals, organizations that tend to depend
a lot on computer usage, bank on IT helpdesks to guide them through the
troubleshooting process.
get your system looked at and repaired. Online repairs are carried out by
people who have sound technical knowledge. They log onto their computers from a
remote location, connect their system to the faulty system via desktop
connection software and perform repair work. Quality of the work is not
compromised and it looks as if the technician is sitting right in front of your
PC, troubleshooting it. Not only individuals, organizations that tend to depend
a lot on computer usage, bank on IT helpdesks to guide them through the
troubleshooting process.
If you work or have worked in a corporate environment then
you know what we are talking about. The IT person would log onto to your system
using remote connection software and gain access to t your workstation to fix
the problem that you have been facing. It does not matter from where the
support is being provided. For all we know the support center could be thousand
miles away, in some other continent.
you know what we are talking about. The IT person would log onto to your system
using remote connection software and gain access to t your workstation to fix
the problem that you have been facing. It does not matter from where the
support is being provided. For all we know the support center could be thousand
miles away, in some other continent.
We are only concerned with the quality and kind of service
being provided. From support providers’ point of view, providing services
online is quite convenient as they don’t have to rush from office to office repairing
systems. A centrally located service center can look into the technical matters
of numerous clients at once. Hence,
making online PC services one of the most affordable and worth internet
services out there.
being provided. From support providers’ point of view, providing services
online is quite convenient as they don’t have to rush from office to office repairing
systems. A centrally located service center can look into the technical matters
of numerous clients at once. Hence,
making online PC services one of the most affordable and worth internet
services out there.
Since a stranger has
direct access to your computer, some people get skeptic when it comes to using
these services. So we thought of doing a FAQ to answer all your questions
related to online
PC repair.
direct access to your computer, some people get skeptic when it comes to using
these services. So we thought of doing a FAQ to answer all your questions
related to online
PC repair.
Q) Is remote access safe?
A. Yes, it is safe. Remote support providers use advanced
tools and software to connect with your system. The connection is heavily
guarded and it is almost impossible to tap into the network. There is
absolutely no need to worry about the security.
tools and software to connect with your system. The connection is heavily
guarded and it is almost impossible to tap into the network. There is
absolutely no need to worry about the security.
Q) How do I know my personal information is safe from the
person providing support?
person providing support?
A. How do you know the repair person who is manually reaping
your system, is not fiddling with your personal data and information? Anyone
who is repairing your system can access your personal data. But it does not
mean they will. Online support providers are highly professional individuals
who are bound their working agreements to not interfere with any kind of user
information. Plus you can see what is being done to your system during online
support. If you think something is not progressing as it should, feel free to
disconnect the network.
Q) Can the support provider access my system anytime he
wants?
wants?
A. online remote connection is a session-based access. The
session is initiated by the customer. An access pin is provided at the
beginning of every connection. Without entering this pin, connection cannot be established. As the session expires, neither you nor the
technician remain on the same network. So once logged out or disconnected,
technician cannot access your computer in any case.
Q) Should I worry about identity theft or credit card scams?
A. It is encouraged to never share your sensitive details
like credit card credentials with anyone, leave alone online with technicians.
And as mentioned earlier, these are professional dealing with computers. So, no
need to worry about any kind of identity theft. Payment process is carried over
highly secured and guarded payment gateways. So the process of making payments
is also safe.
Q) What kind of support is provided?
A. Everything from slow performance of the computer to virus
related issues to peripheral connection errors, booting problem, defragmentation,
registry cleaning, speed boosting and system restore etc. can be provided via
online remote support.
Still keep both your eyes open while looking for an online
support provider
support provider
- Check for their user reviews. Look for their
past clients and organizations that they have handled.
- Do a little Google search about them? Look for
their head office address so that you can contact them in case of any problems.
- Check out their blogs, forums and social media
websites. Genuine vendors keep their social media forums updated.
- Read the terms of service on their website. If
nothing makes any sense DO NOT AVAIL THEIR SERVICE.
