Also known as Virtual PBX (Private Branch Exchange), a hosted PBX offers small businesses the ability to compete on a level playing field with much larger corporations when it comes to business communications. A hosted telephony service is provided through numerous hosted PBX providers across the nation. There are many local options in all major cities and finding a suitable provider is not difficult. A hosted PBX can free businesses from the high costs associated with the complex communication systems businesses require. This is due to the fact that your hosted service provider takes care of call routing and switching and is responsible for maintaining all PBX equipment and software applications used in a hosted PBX service. Hosted PBX solutions work over the traditional PSTN (Public Switched Telephone Network) and over the Internet (VoIP). Sometimes a combination of the two is used as well. Compared to traditional landline systems, the use of a hosted PBX solution for your company’s communications offers many advantages for your business.
1) Hosted PBX is State Of The Art
Called “The future of communications”, hosted PBX systems offer cutting-edge system architecture and hardware devices, which when coupled with advanced desktop software outperform traditional counterparts.
2) Simple Scalability
Adding to or subtracting from your system is easy and cost-free. Your company has the ability to customize and configure the system on it’s own, or a simple phone call to your service provider and any changes are almost instantaneous. The nature of small business means that growth is often unexpected and tough to plan for. A hosted PBX system is always ready to grow right alongside your business. If your business is relocating, a short phone call to your service provider and your VoIP phone system moves with you. Another benefit of VoIP communications for your businesses is the transparent and accurate billing provided by 99% of service providers. Your company will only billed for the services it uses.
3) A Workplace Without Borders
Traveling employees can communicate as if they never left the home office. The company system is accessible from anywhere there is an Internet connection, meaning your workforce can communicate and integrate from anywhere, meaning your business runs without hold-ups or delays. VoIP phone systems also allow your business to maintain local telephone numbers in other locations or have one number to cover all locations. This means your business can be represented wherever your market is located. This enables your business to interact and serve your customer base like never before. Your business image will look more professional and your customers will feel valued.
4) Cost Reduction
Perhaps the biggest draw of VoIP phone systems is the associated low cost. If your business chooses the hosted PBX variety there is no infrastructure cost to get your system installed. Your service provider will take care of it all. There is no need to hire IT staff to maintain the system as maintenance and any upgrades are included, free-of-charge from your service provider. Moving or customizing your system is also free. Condensing all your communication needs onto one line greatly reduces the monthly cost when compared with traditional phone systems. Billing is also cost efficient, as your business will only be billed for services used.
The above four reasons should be enough to get you interested in the potential advantages your business could benefit from by switching to a hosted PBX solution. Check online for reputable service providers in your area and get in touch with them for additional information on VoIP and your business.
